Mbi133 Privacy Policy – Member Personal Data Protection

This Privacy Policy document transparently explains how mbi133 ("Platform", "We") collects, stores, processes, and protects the personal data you provide when registering and using our services. We take this responsibility seriously and are committed to safeguarding every member's privacy at all times.

By registering an account or continuing to use the mbi133 platform, you consent to the collection and use of your personal data as described in this document. If you do not agree, please discontinue use of the platform and contact our support team to request data deletion.

1Personal Information We Collect

Mbi133 collects your personal information through several channels during the registration process, platform usage, and interactions with our support team. The types of information collected are as follows:

We only collect data that is strictly necessary to operate our services safely and comply with applicable legal requirements. No data is collected in excess or without clear justification.

2How We Use Your Personal Data

Personal data collected by mbi133 is used solely for purposes related to providing a safe, effective, and legally compliant platform service. These purposes are:

• Account Management: To register, verify, and manage your account at mbi133, including the required KYC verification process.
• Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
• Platform Security: To detect and prevent fraud, money laundering, multiple account usage, and suspicious activity.
• Customer Support: To provide effective assistance when you contact the mbi133 support team.
• Service Communications: To send important notifications relating to your account, security, and policy changes.
• Platform Improvements: To analyse usage patterns for the purpose of improving the overall user experience.
• Legal Compliance: To fulfil reporting obligations to the relevant authorities as required by law.

3Sharing Information with Third Parties

Mbi133 does not disclose your personal data to third parties except in the following limited circumstances:

• Payment Service Providers: Payment processors and banking institutions that help us handle your financial transactions securely. They are bound by strict confidentiality agreements.
• Game Providers: Game software companies supplying content to the mbi133 platform may receive only the minimum session data required for game operation.
• Identity Verification Services: Trusted third-party KYC verification bodies to verify the identity of new members for compliance purposes.
• Competent Authorities: When required by law, court order, or official request from law enforcement agencies.

In all of the above sharing scenarios, only the minimum necessary data will be shared. All third parties involved are required to handle your data in accordance with data protection standards equal to or higher than our own.

4Your Personal Data Security

Mbi133 continuously invests in security infrastructure to ensure your personal data is always protected against unauthorized access, loss, destruction, or disclosure. Key security measures we implement include:

• 256-bit SSL encryption for all communications between your device and mbi133 servers.
• Passwords are stored using one-way hashing that cannot be decrypted.
• 24/7 security monitoring by our internal IT team to detect any suspicious activity promptly.
• Strict access controls — only designated staff with a legitimate business need may access members' personal data.
• Regular independent security audits to identify and remediate any system vulnerabilities.
• Secure, encrypted data backups to ensure service availability in emergency situations.

5Use of Cookies and Tracking Technologies

Mbi133 uses cookies and similar tracking technologies to enhance the user experience and ensure account security. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as secure login, session tracking, and security. These cookies cannot be disabled as they are essential for platform operation.
• Performance Cookies: Collecting information on how members use the platform — most visited pages, time spent, and similar data — for internal improvement purposes.
• Functional Cookies: Saving your preferences such as language, display settings, and login information for a more convenient experience on future visits.
• Analytics Cookies: Helping us understand aggregated, anonymised platform usage patterns for product development purposes.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality and your user experience.

6Your Rights as a mbi133 Member

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you as a mbi133 member have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
• Right to Restriction: You have the right to request that we restrict the processing of your data under certain circumstances as defined by law.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

7Data Retention Period

Mbi133 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws in Malaysia.

• Active Account Data: Retained for as long as your account is active and for the post-account-closure period as stipulated by anti-money laundering laws.
• Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysian accounting and tax legal requirements.
• Communication Records: Support chat records and emails are retained for three (3) years for reference and dispute resolution purposes.
• Security Log Data: Access logs and activity records are retained for twelve (12) months for security and investigation purposes.

Once the retention period expires and there is no legal requirement to retain it further, your data will be securely deleted or anonymised.

8Third-Party Links and Services

Mbi133 contains game content provided by third-party providers. When you interact with games or features developed by external providers, those companies may collect certain data in accordance with their own privacy policies.

Mbi133 is not responsible for the privacy practices of third parties involved in delivering services to our platform. However, all third-party partners of mbi133 are required to sign data processing agreements ensuring they handle our members' data to an equivalent standard.

9Changes to This Privacy Policy

Mbi133 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform enhancements. Whenever a significant change is made, we will:

• Updating the "Last Updated" date displayed at the top of this page.
• Displaying in-platform notifications on mbi133 to inform members of any changes.
• Sending notification emails to members affected by significant policy changes.

You are encouraged to review this Privacy Policy page periodically to stay informed about how we protect your information. Continued use of the mbi133 platform after any policy changes take effect will be considered your acceptance of the latest version.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the mbi133 privacy team is here to assist you at any time.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the mbi133 platform for immediate response.
• Support Email: [email protected] — we aim to respond within 24 business hours.

For enquiries regarding your personal data rights under Malaysia's PDPA, you may also refer to FAQ page us for answers to frequently asked questions. mbi133 is committed to taking every privacy inquiry seriously and resolving it within a reasonable timeframe.